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Shipping & Returns

Our Refund Policy

Please choose carefully. We don't normally give refunds if you simply change your mind or make a wrong selection. Exchanges and refunds can be given where goods are faulty, wrongly described.

If you need to send a product back to Teddy Garden, please email us your original receipt and pictures which should shows evidences of any faulty for a product, Once we confirm then you should receive a reference number for returning the product. 

Once you have a Returns Number, please quote the number on the package andcontact:



PH: 021 687 018     Email: Bears@teddygarden.co.nz

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